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FAQ

Why isn't the download link from the double opt-in email working?

The configured download page cannot be accessed directly or linked to via a standard link. Access is granted exclusively through the download link provided in the double opt-in email, as this link contains the necessary information to authorize the download.

Solution: Please verify that the Route Enhancers are configured in your TYPO3 site configuration exactly as specified in the documentation for the Double Opt-In Download extension. Without this configuration, the generated download link cannot be processed correctly.

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Compiled data
This list contains all (personal) data that is saved in the cookie during the ordering process:

Company
VAT ID
First name
Last name
Phone
Street
House number
Postcode
City
Land
Email

Cookies

Name	Purpose	Lifetime	Type	Provider
CookieConsent	Saves your consent to using cookies.	1 year	HTML	Website
PayPal	This is a payment service.	session	HTTP	PayPal
fe_typo_user	Core functions of the website, e.g. B. Shopping cart	session	HTTP	Website
piwik_ignore	If you opt out of tracking using the cookie method or the iframe opt-out method, Matomo will set a piwik_ignore cookie on the domain of your Matomo server.	session	HTML	Matomo
MATOMO_SESSID	MATOMO_SESSID is a temporary, short-lived cookie that provides a nonce - basically a random number - to prevent CSRF security issues while users disable tracking.	session	HTML	Matomo
mtm_consent	We have asked for your consent to tracking via the Matomo software. This cookie was created for this purpose.	session	HTML	Matomo
mtm_consent_removed	We have asked for your consent to tracking via the Matomo software. This cookie was created for this purpose.	session	HTML	Matomo

accept Statistic cookies

With the help of these cookies we strive to improve our offer for our users. By means of anonymized data of website users we can optimize the user flow. This enables us to improve ads and website content.

Google Analytics & Google Tag Manager

Nature and scope of processing

On our website we use Google Analytics a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter "Google"). Analytics is loaded via the Google Tag Manager on this page.

Google Tag Manager allows us to manage website tags through one interface and enables us to accurately control the exact integration of services on our website

With the help of the tag manager, we can services flexibly.

With the help of Google Analytics, a web analytics service, we analyze how you how you as a visitor use our website. In this way we want to better understand user behavior and optimize the design optimize the design of our website. Google collects and processes data from visitors to our website (e.g. pages viewed, access time pages viewed, access time, referrer, operating system, browser, IP address and interactions). Google Analytics uses Cookies, which are set after your consent.

Purpose of processing

We process data with the Google Analytics service to compile reports on the activities on our website. compiled. The data enables us to optimize the website.

Legal basis of Processing

We process data with the help of Google Analytics on the basis of your consent according to Art. 6 para. 1 lit. a. DSGVO in conjunction with. § 25 para. 1 TTDSG.

Data transfer to a Third country

In the rule, the personal data collected by Google Analytics are transmitted to a server in the USA and stored there. At present, there is neither an adequacy decision, nor are there any suitable guarantees for this transfer. It can therefore not be ensured that a level of protection equivalent to the GDPR equivalent level of protection for this personal data is guaranteed.

Storage duration

The specific storage period of the processed data cannot be influenced by us, but is but is determined by the service provider. You can find more information in the privacy policy of Google Analytics: https://policies.google.com/privacy and Google Tag Manager: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/.

Revocation of processing

You can revoke your consent at any time. Open these settings via the "Cookies" link at the bottom of the page. On the data processing of Google we have no influence.

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FAQ

Frequently asked questions

Why isn't the download link from the double opt-in email working?

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Google Analytics & Google Tag Manager