The price of our TYPO3 monitoring and update service depends on the size of your TYPO3 instance and the selected services. The following price table is an overview of our standard service level agreements (SLA).
|SLA 1||SLA 2|
We apply security updates to your TYPO3 core for you.
Maxmimum working days after release of security update that update is appplied to your system.
|4 days||3 days||2 days|
We install Backup Command, which backs up the database and your most important directories automatically at pre-defined intervals to your local system.
We save your backups on an external server. This is important, for instance, if the server has a hardware defect and the entire system is unusable. If the backup was on the same system it would be lost!
We monitor the amount of free storage space in your TYPO3 instance. If TYPO3 runs out of storage space, temporary data can no longer be saved and your TYPO3 website will be inaccessible.
We monitor the availability of your instance and inform you if it cannot be accessed.
We regularly test whether the TYPO3 email system is working correctly.
Monitoring of many other parameters, such as PHP version, MySQL version and TYPO3 context.
We monitor logins to your TYPO3, i.e. we check who logs on, at which time and from which IP address. This allows suspicious logins to be checked and failed or unauthorized logins to be identified.
We notify you of any security updates that we have carried out.
When a major update is released.
We monitor TYPO3 security bulletins for you and are always aware of critical security problems in the TYPO3 world. As a result we can keep your TYPO3 instance secure. This may also include extensions from third-party providers.
You additionally receive a monthly statistics report with updates, blocked logins and your system status.
Choose from our subscription plans:
Do you need any special monitoring services? Contact us for more information without any obligation.
Are major updates carried out?
No, major updates are not part of this service. However, we can offer you a personal and non-binding quotation for such an update that would ensure that your website is always secure and up-to-date.
The price can vary greatly and depends on the core functions involved and third-party extensions.
Is there a bulk discount?
Is there a bulk discount for monitoring multiple TYPO3 instances?
No, we cannot offer a bulk discount for monitoring multiple TYPO3 instances, as our prices have been calculated to reflect the best price / performance ratio.
What are minor updates and are they carried out?
A minor update may include minor features but also bug fixes. The functionality of the system may change. A minor update can be recognized by the fact that the second digit of the version number changes, for example from 8.7.0 to 8.8.0.
We do not carry out minor updates because it means that the LTS for TYPO3 will expire. We only carry out security updates and major updates, if requested.
What are security updates?
Security updates are updates which deal with errors in system behavior and security gaps only. Usually a security update does not change the functionality of a system - unless necessary to close any critical security gaps. A security update changes the third digit of the version number, e.g. 9.5.7 to 9.5.8
What is a breaking change?
A breaking change is a change in functionality or behavior of software / an extension between two versions.
What is an LTS version?
An LTS (Long Term Support) is a software version that is supplied with security updates over a longer period of time. These security updates are a convenient way of protecting software without changing or impairing functionality.
What is an SLA?
An SLA is a service level agreement, i.e. a type of framework contract between client and service provider for recurring services, such as our monitoring and update service for TYPO3.
What is Phishing?
Phishing is the criminal attempt by a hacker to crack passwords or obtain access using fake emails or SMS. Often stolen user data is used which is processed automatically.
What is Spam?
Spam (or junk) are unsolicited mass emails that usually contain advertising or phishing attempts. The spammers often get hold of recipient email addresses via hacked websites or email address crawlers.